Frequently Asked Questions
WHERE DO YOU SOURCE YOUR TEAS?
We source our houjicha and matcha directly from Japan. For our other selections, please refer to each product page!
WHAT IS YOUR RETURN POLICY?
Unfortunately, at this time, we do not accept any returns. Please reach out to us directly by email firstname.lastname@example.org if you have specific questions or concerns.
DO YOU OFFER FREE SHIPPING?
We currently offer free shipping for orders $44 and over for US continental customers. All orders are shipped using USPS First Class with an estimated delivery time of 3-5 business days once shipped.
WHAT IF I HAVE ANY QUESTIONS OR CONCERNS?
Please email us at email@example.com if you have specific questions or concerns.